Shipping & Returns
How does the delivery process work?
1. Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
2. After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner i.e Blue Dart.
3. Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
4. Guarantee for delivery made by the Company is subject to the terms and conditions of the courier company. Any inconsistency/errors in name or address will result in non-delivery of the product.
What is the estimated delivery time?
Our orders are delivered within 7-10 business days (excluding Sundays and public holidays)
Are there any shipping charges applicable on my order?
We have standard shipping charges which may vary according to the volumetric weight of the order.
Gifts On Air Return Policy
Gifts On Air offers its customers an ’Easy return policy’, wherein you can raise a return request of a product within 4-6 business days of its delivery. We also accept partial returns wherein you can raise a return request for one or all products in your order.
Checklist to return the product
Please make sure products are returned with the tags & the original packaging is intact, in an unwashed, undamaged and unused. Refund/replacement would be issued after a thorough inspection of the product(s) & the process will be completed within 72 working hours.
All arising disputes will be subject to Jaipur Jurisdiction only.
You can get connected to our grievance officer on any of the following:
Phone: (+91) 9057200586
Gifts on Air is a business solution where the brand can offer online vouchers on every offline purchase to their customers which can be redeemed on G.O.A which will in turn encourage the customer to return back often to the client for frequent purchases, making it easier for the brand to move a step ahead of the competitors. It has also proven to be a boom for the ground-level businesses.
Customer delight & Retention is the prime concern for us and we make sure to understand the problem of the client and offer the best solutions in the form of e-com technology with transparent process for the clients and their customers.
We have 2500+ partners pan India including mobile stores, automobile companies, restaurants, etc, & 100,000+ customers have redeemed their vouchers from more than 40,000+ branded gifts from our website.